The Netherlands
All items are sent via DHL. The processing time is 2 to 5 working days. I need a bit of time to get your order ready. You will receive a confirmation once shipped.
Europe and International
International items are send via DHL which takes about 5 – 10 working days but please allow up to 14 working days as services can vary depending on your location. During busy periods such a Christmas and holidays this timescale can some times double - I can not be held responsible for these delays. All items are send with a ‘Track and Trace’ code which will be send to you in an e-mail. We are not responsible for import or custom fees.
Pick up
If you are local, pick up at my home is possible. You can choose this option in the shipping options during checkout. It is super helpful if you could send me an e-mail that you would like to pick up your order with a date and time that works for you. You can send this e-mail to info@studioberegoed.nl
Refunds
In the case that you would like to return your item, please send me an e-mail so that I can provide the address which you can send it to. Within 30 days items can be returned and I’ll refund the money to you. However if the piece is broken (during shipping) I can’t refund the money to you. Shipping costs are for the customer.